Improve your leadership, culture, and service.
Stoneledge helps organizations improve how their people lead, work together, and serve customers through practical consulting, workshops, and executive coaching.
Trusted by national brands, public service organizations, and growing companies.
When leadership, culture, or service is inconsistent, the whole organization feels it.
Leaders apply standards differently or forget them entirely. Teams develop their own ways of working. Service quality depends too much on who shows up that day. The issues get discussed, a plan is made, but it doesn’t stick.
Stoneledge takes the time to understand organizations’ unique leadership, culture, and service challenges to create clear standards, usable tools, and practical next steps.
Our Approach
Understand the Need
We learn the business, the people involved, and what needs to improve before deciding what the work should look like.
Shape the Solution Together
We work with leaders and their teams to clarify what needs to change and what will actually work in their environment.
Build What the Work Requires
We prefer action over theory. Together, we turn the thinking into practical standards, experiences, and next steps people can take.
Services
Consulting
For organizations that need outside support around leadership, culture, or service challenges.
✓ Clarify what needs to improve
✓ Shape the right solution with your team
✓ Turn ideas into standards that stick
Workshops
For teams that need tailored learning experiences designed to be interactive and practical.
✓ Create shared understanding and focus
✓ Practice the tools and behaviors in the room
✓ Leave with materials and next steps
Executive Coaching
For leaders who need targeted support navigating responsibility, complexity, and higher expectations.
✓ Increase leadership capacity and leverage
✓ Work through real decisions and challenges
✓ Build accountability and continued progress
Organizations We’ve Supported
Why Stoneledge
Senior experience. Intentional design. Work built to be used.
Co-Founder and CEO Michelle Baker brings decades of senior leadership experience from Disney to her work with executive teams and senior leaders. In the room, she knows how to listen closely, read what is not being said, and guide the conversation in a way that helps people think clearly, speak honestly, and move the work forward.
As a mother-son team, Michelle and AJ Baker pair senior-level consulting and facilitation with the client experience work that make each engagement feel intentional. As Co-Founder and CXO, AJ’s role is to shape the touchpoints around the work so the experience is polished, practical, and built to last after the engagement.
Testimonials
“What set Stoneledge apart was their genuine investment in understanding our culture. They delivered practical, real-world guidance we could apply immediately, making them a trusted partner for meaningful change.”
Holger D.
Fire Chief
“Stoneledge’s personalized approach helped me move through a complex career change with total clarity. Michelle synthesized and tailored strategies to fit my needs. The coaching was a true game changer.”
Cheryl F.
Former US Air Force Officer
“Michelle is an insightful, practical leader who makes complex topics clear and actionable. Her perspective on leadership identity and delegation changed the way our business community thinks about leadership.”
Tiffany A.
Business Vice President
Start a Conversation
If your organization is working through a leadership, culture, or service challenge, let’s clarify what’s happening and where Stoneledge may be able to help.