Consulting
Integrated Consulting with Stoneledge Enrichment
Crafting tailored solutions for Leadership Development, Employee Training, Customer Service, and beyond.
What’s the problem?
Consider this: PWC notes that 77% of resignations are directly tied to leadership, while Gallup reports a 20-point drop in Net Promoter Score (NPS) for companies with disengaged employees. Meanwhile, Zendesk highlights that 82% of customers abandon businesses due to poor service.
These statistics underscore a vital connection between leadership efficacy, employee engagement, and customer satisfaction. In the intricacies of organizational dynamics, effective leadership emerges as the key differentiator—shaping the narrative between achieving peak performance and the subtle erosion of workforce commitment known as quiet quitting.
What’s the solution?
C.A.L.L.M. Performance Coaching Model: Develop high-performance, committed teams while taking the conflict out of coaching.
Collaborative Culture: Create a "way of working" where all voices are heard, everyone works together to achieve a common, heartfelt purpose, and the best ideas win!
Communication: Style, cadence, and purpose integrate with language, symbols, and stories. Internally and externally focused communication is a critical component of a successful organization.
Clarity for Roles: Understanding and articulating the primary deliverables of a role, as well as how that role contributes to the success of an organization, enables peak contribution, and demonstrates the value of accountability.
Connection: Trust, recognition, and authentic care create a genuine and long-lasting connection to the leader, the team, and the brand.
The Stoneledge Five C's Leadership Framework can be.
